Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS

For all your in-store and online American Freight questions, we have answers! Click the tab to select General In-Store or Online Ordering FAQ’s to learn more.

Online Shipping & Returns

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

ALL SALES ARE FINAL, which is stated on all our customer receipts and signs above our location counters.

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

Delivery is now easier than ever! Delivery is an available option for your purchase and can be as early as Same Day. Delivery is a sub-contracted service, rates and scheduling will vary. All Delivery fees are paid directly to the delivery team at the time of delivery and are not included in the total of your online purchase. Place your order as Pick Up from Store, and then contact your local store directly for information on exact rates and scheduling. (Online chat is unable to provide delivery rates or scheduling.)

 

To request missing hardware or pieces for the furniture you purchased, you can call the store you picked up from.

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Online Shipping & Returns

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

ALL SALES ARE FINAL, which is stated on all our customer receipts and signs above our location counters.

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

Delivery is now easier than ever! Delivery is an available option for your purchase and can be as early as Same Day. Delivery is a sub-contracted service, rates and scheduling will vary. All Delivery fees are paid directly to the delivery team at the time of delivery and are not included in the total of your online purchase. Place your order as Pick Up from Store, and then contact your local store directly for information on exact rates and scheduling. (Online chat is unable to provide delivery rates or scheduling.)

 

To request missing hardware or pieces for the furniture you purchased, you can call the store you picked up from.

Load More

Online Shipping & Returns

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

ALL SALES ARE FINAL, which is stated on all our customer receipts and signs above our location counters.

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

Delivery is now easier than ever! Delivery is an available option for your purchase and can be as early as Same Day. Delivery is a sub-contracted service, rates and scheduling will vary. All Delivery fees are paid directly to the delivery team at the time of delivery and are not included in the total of your online purchase. Place your order as Pick Up from Store, and then contact your local store directly for information on exact rates and scheduling. (Online chat is unable to provide delivery rates or scheduling.)

 

To request missing hardware or pieces for the furniture you purchased, you can call the store you picked up from.

Load More

Online Shipping & Returns

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

ALL SALES ARE FINAL, which is stated on all our customer receipts and signs above our location counters.

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

Delivery is now easier than ever! Delivery is an available option for your purchase and can be as early as Same Day. Delivery is a sub-contracted service, rates and scheduling will vary. All Delivery fees are paid directly to the delivery team at the time of delivery and are not included in the total of your online purchase. Place your order as Pick Up from Store, and then contact your local store directly for information on exact rates and scheduling. (Online chat is unable to provide delivery rates or scheduling.)

 

To request missing hardware or pieces for the furniture you purchased, you can call the store you picked up from.

Load More

Online Shipping & Returns

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

ALL SALES ARE FINAL, which is stated on all our customer receipts and signs above our location counters.

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

Delivery is now easier than ever! Delivery is an available option for your purchase and can be as early as Same Day. Delivery is a sub-contracted service, rates and scheduling will vary. All Delivery fees are paid directly to the delivery team at the time of delivery and are not included in the total of your online purchase. Place your order as Pick Up from Store, and then contact your local store directly for information on exact rates and scheduling. (Online chat is unable to provide delivery rates or scheduling.)

 

To request missing hardware or pieces for the furniture you purchased, you can call the store you picked up from.

Load More

Online Shipping & Returns

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

ALL SALES ARE FINAL, which is stated on all our customer receipts and signs above our location counters.

To report damaged or defective products, please call your local store that you picked up your furniture from. CLICK HERE TO FIND YOUR LOCAL STORE

Delivery is now easier than ever! Delivery is an available option for your purchase and can be as early as Same Day. Delivery is a sub-contracted service, rates and scheduling will vary. All Delivery fees are paid directly to the delivery team at the time of delivery and are not included in the total of your online purchase. Place your order as Pick Up from Store, and then contact your local store directly for information on exact rates and scheduling. (Online chat is unable to provide delivery rates or scheduling.)

 

To request missing hardware or pieces for the furniture you purchased, you can call the store you picked up from.

Load More